Ray started Hollowridge in 2011 with one truck and a pager — after eleven years working for the big outfits, he wanted a shop where the person on the phone is the person who shows up.
Fifteen years later it’s six licensed plumbers and four trucks, still one number, still upfront prices written down before the work starts. No commission sales, no “technician” who’s really a closer.
If it’s Sunday and the water heater let go, call — someone will pick up.
TX Master Plumber License . Every plumber on the crew is licensed; every job is insured.
Based around Austin so the nearest truck takes the call.
Before the work, every time. The diagnostic fee is waived if we do the job.
Nights and weekends cost what weekdays cost.